Main Title |
Customer Service in Region 5. |
CORP Author |
Environmental Protection Agency, Chicago, IL. Region V. |
Publisher |
U.S. Environmental Protection Agency, Region 5, |
Year Published |
1997 |
Report Number |
EPA 905-R-97-001 |
Stock Number |
PB2007-108436 |
OCLC Number |
77500502 |
Subjects |
Environmental policy--United States ;
Customer services--United States
|
Additional Subjects |
Customer service ;
US EPA ;
Federal agencies ;
Management planning and control ;
Access to information ;
Public participation ;
Pesticides ;
Registration ;
Compliance ;
Enforcement ;
National government ;
Voluntary programs ;
Grants ;
|
Internet Access |
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJBD |
EPA 905-R-97-001 |
|
Headquarters Library/Washington,DC |
12/29/2006 |
ELBD ARCHIVE |
EPA 905-R-97-001 |
Received from HQ |
AWBERC Library/Cincinnati,OH |
10/04/2023 |
ELBD ARCHIVE |
EPA 905-R-97-001 |
|
AWBERC Library/Cincinnati,OH |
01/04/2024 |
ELBD |
EPA 905-R-97-001 |
|
AWBERC Library/Cincinnati,OH |
10/19/2023 |
NTIS |
PB2007-108436 |
Some EPA libraries have a fiche copy filed under the call number shown. |
|
07/26/2022 |
|
Collation |
38 p. ; 28 cm. |
Abstract |
As part of the Administration's efforts to reinvent Federal government and its interaction with its primary customer the American taxpayer President Bill Clinton, on September 11, 1993, issued Executive Order 12862: Setting Customer Service Standards to every Federal department and agency, requiring each to publish readily available customer service plans by September 1994. In response, the U.S. Environmental Protection Agency developed and published Putting Customers First: EPA Rises to the Challenge of Executive Order 12862 and, as follow up, Putting 1 Customers First: EPA's Customer Service Plan. In these documents, EPA reaffirmed its commitment: to 2 providing the best customer service possible (and) to achieve this through increased public participation, increased public access to information, and more effectively responding to customer needs. EPA identified eight core processes around which further customer service tasks were assigned: permitting and licensing; pesticide registration; research and demonstration grants; rulemaking; public access; State, Tribal, and local program grants; enforcement compliance assistance; and voluntary programs. EPA Headquarters has taken the lead in these ongoing efforts. |
Notes |
"January 1997"--Cover. "EPA 905-R-97-001"--Cover. |
Place Published |
Washington, D.C. |
Availability Notes |
Product reproduced from digital image. Order this product from NTIS by: phone at 1-800-553-NTIS (U.S. customers); (703)605-6000 (other countries); fax at (703)605-6900; and email at orders@ntis.gov. NTIS is located at 5285 Port Royal Road, Springfield, VA, 22161, USA. |
Access Notes |
Also available on the Internet. Viewed: 12/29/2006. |
Corporate Au Added Ent |
United States. Environmental Protection Agency. Region V. |
PUB Date Free Form |
1997 |
BIB Level |
m |
Cataloging Source |
OCLC/T |
OCLC Time Stamp |
20091117140816 |
Language |
eng |
Origin |
OCLC |
Type |
MERGE |
OCLC Rec Leader |
00929cam 2200277Ka 45020 |