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Main Title Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace /
Author Zemke, Ron.
Other Authors
Author Title of a Work
Raines, Claire.
Filipczak, Bob.
Publisher AMACOM,
Year Published 2000
OCLC Number 41601201
ISBN 0814404804; 9780814404805
Subjects Diversity in the workplace--United States ; Age groups--United States ; Conflict of generations--United States ; Supervision of employees ; Cultural Diversity--United States ; Workplace ; Age Factors ; Conflict (Psychology) ; Intergenerational Relations ; Personnel Management ; Management ; Leeftijdsgroepen ; Relations entre gâenâerations--âEtats-Unis ; Groupes d'ãage--âEtats-Unis ; Milieu de travail--âEtats-Unis ; Communication dans les organisations--âEtats-Unis
Library Call Number Additional Info Location Last
EOAM  HF5549.5.M5 2000 HR Collection Region 8 Technical Library/Denver,CO 06/14/2012
Collation vi, 280 p. : ill. ; 24 cm.
Includes bibliographical references (p. 265-269) and index.
Contents Notes
Dynamics of the multigenerational workplace. Old farts and upstarts: crisis in the cross-generational workplace -- The veterans: what will the Colonel do now - work? retire? consult? -- The baby boomers: Peter Pan grays at the temple -- The gen Xers: absence and malice -- The nexters: chilling out and cheering up -- Case studies in generational peace. Where mixed generations work well together -- Advice-o-plenty. The plight of Charlie Roth: a cross-generational workforce case study -- Making the cross-generational workplace work: twenty-one often-asked questions - and some very practical answers -- Afterword. Predicting the cross-generational future -- Appendix A. Inventory: How cross-generationally friendly is your work group, department, business, or organization? -- Appendix B. Web resources across the generations. Written by a team of distinguished cross-generational authors, this groundbreaking book supplies fresh, provocative insights & practical solutions for understanding differences, resolving conflicts & managing effectively in today's age-diverse workplace. For anyone struggling to manage people who just don't see work (or life) the same way, this book helps you understand the gulf that separates the generations & offers practical guidelines for building a harmonious workforce where people rally together for the organization, not against each other. Includes information on Baby Boomers, case studies, communication skills, ACORN imperatives, Ben & Jerry®s Homemade, Inc., Chevys Fresh Mex, Lucent Technologies, TGI Friday®s, West Group, family values, future issues, generation gaps, Generation X, leadership style, management, recruiting, seminal events, teamwork, technology issues, television, training, Veterans, work ethic, workplace, etc.