Includes bibliographical references (pages 621-656) and index.

Part one: Managing people in organizations. Managing individuals -- Managing teams and groups -- Managing leading, coaching, and motivating -- Managing human resources -- Managing cultures -- Part two: Managing organizational practices. Managing power, politics, and decision-making in organizations -- Managing communications -- Managing knowledge and learning -- Managing innovation and change -- Managing sustainably: ethics and corporate social responsibility -- Part three: Managing organizational structures and processes. Managing one best way? -- Managing bureaucracy -- Managing organizational design -- Managing globalization. This text relates theory to practice at every step to equip students with a real understanding of how to apply organizational behaviour ideas in the real world. Case studies, examples and boxed features will stimulate and challenge students and encourage them to develop critical thinking skills.