| Main Title |
Call center management on fast forward : succeeding in today's dynamic inbound environment / |
| Author |
Cleveland, Brad.
|
| Other Authors |
|
| Publisher |
Call Center Press, |
| Year Published |
1997 |
| OCLC Number |
38258388 |
| ISBN |
0965909301 9780965909303 |
| Subjects |
Call centers--Management
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EOAM |
HE8788.C55 2006 |
|
Region 8 Technical Library/Denver,CO |
08/03/2007 |
|
| Edition |
1st ed. |
| Collation |
xv, 281 p. : ill. ; 23 cm. |
| Notes |
Includes bibliographical references (p. 253-258) and index. |
