| Main Title |
Call center management on fast forward : succeeding in today's dynamic customer contact environment / |
| Author |
Cleveland, Brad.
|
| Publisher |
ICMI Press, |
| Year Published |
2006 |
| OCLC Number |
316334123 |
| ISBN |
1932558063; 9781932558067 |
| Subjects |
Call centers--Management
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJAM |
HE8788.C55 2006 |
|
Region 3 Library/Philadelphia, PA |
07/06/2010 |
DISPERSAL |
| ELBM |
HE8788.C55 2006 |
|
AWBERC Library/Cincinnati,OH |
10/15/2020 |
|
| Edition |
Updated and expanded ed. |
| Collation |
xxiii, 440 pages : illustrations ; 23 cm |
| Notes |
Includes bibliographical references and index. |
