| Document Number: 1 |
Full Record |
| Main Title |
Building library 3.0 : issues in creating a culture of participation / |
| Author |
Evans, Woody.
|
| Publisher |
Chandos Pub., |
| Year Published |
2009 |
| OCLC Number |
436753615 |
| ISBN |
9781843344971 (pbk.); 1843344971 (pbk.); 9781843344988 (hbk.); 184334498X (hbk.) |
| Subjects |
Libraries--Effect of technological innovations on ;
Libraries and the Internet ;
Library administration ;
Public services (Libraries) ;
Communication in library science--Technological innovations ;
Web 20
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ESAM |
Z678.E93 2009 |
|
Region 10 Library/Seattle,WA |
03/29/2010 |
|
| Collation |
xxi, 188 p. : ill. ; 24 cm. |
|
| Document Number: 2 |
Full Record |
| Main Title |
Customer service excellence : a concise guide for librarians / |
| Author |
Weingand, Darlene E.
|
| Publisher |
American Library Association, |
| Year Published |
1997 |
| OCLC Number |
35559206 |
| ISBN |
0838906893 (alk. paper); 9780838906897 (alk. paper) |
| Subjects |
Public services (Libraries)--United States ;
Inlichtingenwerk (dienstverlening) ;
Bibliotheken ;
Bibliotháeques--Services aux publics--âEtats-Unis ;
Libraries and readers--United States
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJAM |
Z711.W434 1997 |
|
Region 3 Library/Philadelphia, PA |
03/01/2010 |
| ELCM |
Z711.W434 1997 |
|
NVFEL Library/Ann Arbor, MI |
02/08/2002 |
| ESAM |
Z711.W434 1997 |
|
Region 10 Library/Seattle,WA |
03/28/1998 |
|
| Collation |
xii, 136 p. : ill. ; 23 cm. |
|
| Document Number: 3 |
Full Record |
| Main Title |
High tech, high touch : library customer service through technology / |
| Author |
Jurewicz, Lynn,
|
| Other Authors |
|
| Publisher |
American Library Association, |
| Year Published |
2003 |
| OCLC Number |
52302153 |
| ISBN |
0838908608; 9780838908600 |
| Subjects |
Libraries and the Internet ;
Public services (Libraries)--Technological innovations ;
Customer services--Technological innovations ;
Library Web sites ;
Dienstverlening ;
Bibliotheken ;
Informatietechnologie
|
| Internet Access |
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJAM |
Z674.75.I58J87 2003 |
|
Region 3 Library/Philadelphia, PA |
01/21/2005 |
|
| Collation |
viii, 142 pages ; 25 cm |
|
| Document Number: 4 |
Full Record |
| Main Title |
Libraries & communities : creating excellent libraries : a statewide vision for Washington libraries, 2008-2012 / |
| Publisher |
The Library, |
| Year Published |
2007 |
| OCLC Number |
162552588 |
| Subjects |
Library planning--Washington (State) ;
Public services (Libraries)--Washington (State)--Planning ;
Libraries--Aims and objectives--Washington (State)
|
| Internet Access |
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ESAM |
Z732.W28L53 2007 |
|
Region 10 Library/Seattle,WA |
08/19/2009 |
|
| Collation |
35 p. : col. ill. ; 28 cm. |
|
| Document Number: 5 |
Full Record |
| Main Title |
Library 2.0 : a guide to participatory library service / |
| Author |
Casey, Michael E.
|
| Other Authors |
|
| Publisher |
Information Today, |
| Year Published |
2007 |
| OCLC Number |
85018094 |
| ISBN |
9781573872973 1573872970 |
| Subjects |
Library planning ;
Public services (Libraries) ;
Libraries--Information technology ;
Libraries and the Internet ;
Organizational change
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ESAR |
Z678.C35 2007 |
DESK REF |
Region 10 Library/Seattle,WA |
08/04/2017 |
|
| Collation |
xxv, 172 p. : ill. ; 23 cm. |
|
| Document Number: 6 |
Full Record |
| Main Title |
The visible librarian : asserting your value with marketing and advocacy / |
| Author |
Siess, Judith A.
|
| Publisher |
American Library Association, |
| Year Published |
2003 |
| OCLC Number |
51607268 |
| ISBN |
0838908489; 9780838908488 |
| Subjects |
Libraries--Public relations ;
Libraries--Marketing ;
Advertising--Libraries ;
Public services (Libraries) ;
Marketing de biblioteca ;
Bibliotecas (aspectos sociais) ;
Relaðcäoes públicas ;
Bibliothèques--Marketing ;
Publicité--Bibliothèques ;
Bibliothèques--Publics ;
Librarians ;
Library Services ;
Consumer Behavior ;
Consumer Satisfaction ;
Biblioth eques--Relations publiques ;
Biblioth eques--Marketing ;
Biblioth eques--Publicite ;
Biblioth eques et utilisateurs
|
| Internet Access |
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJAM |
Z716.3.S54 2003 |
|
Region 3 Library/Philadelphia, PA |
01/21/2005 |
|
| Collation |
xvi, 154 pages ; 23 cm |
|
| Document Number: 7 |
Full Record |
| Main Title |
Useful, usable, desirable : applying user experience design to your library / |
| Author |
Schmidt, Aaron,
|
| Other Authors |
|
| Publisher |
ALA Editions, an imprint of the American Library Association, |
| Year Published |
2014 |
| OCLC Number |
878812623 |
| ISBN |
9780838912263; 0838912265 |
| Subjects |
Library administration ;
Public services (Libraries) ;
Information services--Management ;
User-centered system design ;
Library planning ;
Bibliothek ;
Benutzerorientierung ;
Bibliotheksplanung ;
Informationsmanagement ;
èOffentlichkeitsarbeit ;
Biblioteksadministration ;
Publik service pêa bibliotek
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EHBM |
Z678.S36 2014 |
|
CEMM/ACESD Library/Narragansett,RI |
10/24/2017 |
| EKBM |
Z678.S36 2014 |
|
Research Triangle Park Library/RTP, NC |
02/16/2016 |
|
| Edition |
First edition. |
| Collation |
viii, 168 pages : illustrations ; 23 cm |
|
