Search Results for the EPA National Library Catalog

Items Found: 22

Showing: Items 1 - 22

Your Search: (SUBJECT=Total quality management in government.)

 
 
 

Select Item Title Year Published
Agency for International Development : accompanying report of the National Performance Review, Office of the Vice President. 1993
Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / 1997
Businesslike government : lessons learned from America's best companies / 1997
Common sense government : works better and costs less / 1995
Common sense government : works better and costs less / 1995
Creating quality leadership and management : accompanying report of the National Performance Review / 1994
Department of Agriculture : accompanying report of the National Performance Review / 1993
Department of Education : accompanying report of the National Performance Review / 1993
Employee involvement and quality management in the federal government. 1993
EPA quality highlights / 1993
Final report of the Teamwork Quality Action Team / 1993
Florida benchmarks report 1996
General Services Administration : accompanying report of the National Performance Review / 1994
Identification of evaluation criteria for EPA's reinvention programs : final report and recommendations of the Reinvention Criteria Committee. 1999
Improving internal communications and staff training and development in the Office of Pollution Prevention and Toxics (OPPT) : Phase 2 action plan / 1992
Lessons learned from high-performing organizations in the federal government. 1994
Meeting the challege with quality! : action plan for improving OPPT meetings : the report of the Office of Pollution Prevention and Toxics Meeting Management Quality Action Team / 1992
Reinvention roundtable. 1994
Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report / 1996
Survey findings report for the Office of Pollution Prevention and Toxics Meeting Management Quality Action Team (MMQAT) 1992
Teams in government : a handbook for team-based organizations / 1996
Teams in the federal government / 1995

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