Search Results for the EPA National Library Catalog

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Your Search: (SUBJECT=Total quality management in government)

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Select Item	Title	Year Published
1	Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /	1997
2	Businesslike government : lessons learned from America's best companies /	1997
3	Common sense government : works better and costs less /	1995
4	Common sense government : works better and costs less /	1995
5	Creating quality leadership and management : accompanying report of the National Performance Review /	1994
6	Department of Agriculture : accompanying report of the National Performance Review /	1993
7	EPA quality highlights /	1993
8	Final report of the Teamwork Quality Action Team /	1993
9	General Services Administration : accompanying report of the National Performance Review /	1994
10	Identification of evaluation criteria for EPA's reinvention programs : final report and recommendations of the Reinvention Criteria Committee.	1999
11	Improving internal communications and staff training and development in the Office of Pollution Prevention and Toxics (OPPT) : Phase 2 action plan /	1992
12	Meeting the challege with quality! : action plan for improving OPPT meetings : the report of the Office of Pollution Prevention and Toxics Meeting Management Quality Action Team /	1992
13	Reinvention roundtable.	1994
14	Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report /	1996
15	Survey findings report for the Office of Pollution Prevention and Toxics Meeting Management Quality Action Team (MMQAT)	1992
16	Teams in government : a handbook for team-based organizations /	1996
17	Teams in the federal government /	1995
18	Total quality management in government : a practical guide for the real world /	1993

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