Search Results for the EPA National Library Catalog

Items Found: 8

Showing: Items 1 - 8

Your Search: (SUBJECT=Consumer satisfaction United States.)


Select Item Title Year Published
Consumer sourcebook. 1974
Consumer's resource handbook / 1979
Customer satisfaction: best practices for a continually improving customer responsive organization 2001
Optimizing the water utility customer contact center / 2010
Putting customers first '95 : standards for serving the American people / 1995
Self-assessment guide for organizational performance and customer satisfaction based on the Presidential Award for Quality criteria. 1993
Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report / 1996
World-class customer service : you make a difference! : 7 steps to service they'll remember / 2008

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