Main Title |
Getting disputes resolved : designing systems to cut the costs of conflict / |
Author |
Ury, William.
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Other Authors |
|
Publisher |
Jossey-Bass, |
Year Published |
1988 |
OCLC Number |
18324901 |
ISBN |
1555421253; 9781555421250 |
Subjects |
Conflict management ;
Conflict, Psychological ;
Dissent and Disputes ;
Cours de formation ;
Gestion du personnel ;
Règlement de différends ;
Gestion des conflits ;
Charbon--Mines et extraction--Grèves et lock-out--Etats-Unis
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Internet Access |
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Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EHAM Career |
CD19 |
|
Region 1 Library/Boston,MA |
04/18/2020 |
|
Edition |
1st ed. |
Collation |
xxv, 201 pages : illustrations ; 24 cm |
Notes |
Includes bibliographical references (pages 177-195) and index. |
Contents Notes |
Part I: Understanding and designing dispute resolution systems. 1. Three approaches to resolving disputes: interests, rights, and power -- 2. Diagnosing the existing dispute resolution system -- 3. Designing an effective dispute resolution system -- 4. Making the system work: involving the disputing parties. Part II: Building dispute systems: cases from the coal industry. 5. Diagnosing an industry's problems: wildcat strikes in the coal mines -- 6. Designing a low-cost dispute system: intervention at a strike-ridden coal mine -- 7. Cutting dispute costs for an industry: the grievance mediation program -- 8. Conclusion: the promise of dispute systems design. |
Place Published |
San Francisco |
Access Notes |
Also issued online. |
Title Ser Add Ent |
Jossey-Bass management series.; Jossey-Bass social and behavioral science series. |
PUB Date Free Form |
1988 |
Series Title Untraced |
A Joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series |
BIB Level |
m |
Medium |
unmediated |
Content |
text |
Carrier |
volume |
Cataloging Source |
OCLC/T |
LCCN |
88042805 |
Merged OCLC records |
20087839; 775886271; 830680566; 1008845047 |
OCLC Time Stamp |
20200415073043 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
03375cam 2200601 a 45010 |