Main Title |
The bottom line : determining and communicating the value of the special library / |
Author |
Matthews, Joseph R.
|
Publisher |
Libraries Unlimited, |
Year Published |
2002 |
OCLC Number |
51282047 |
ISBN |
1591580048; 9781591580041 |
Subjects |
Special libraries--Evaluation ;
Special libraries--Cost effectiveness ;
Special libraries--Administration ;
Library planning ;
Organizational effectiveness--Measurement ;
Communication ;
Cost-Benefit Analysis ;
Evaluation Studies ;
Libraries--organization & administration ;
Speciale bibliotheken ;
Evaluatie ;
INTEGRATED LIBRARY SYSTEMS ;
Special libraries--Aims and objectives
|
Internet Access |
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJBM |
Z675.A2M38 2002 |
|
Headquarters Library/Washington,DC |
09/30/2019 |
|
Collation |
xix, 186 pages : illustrations ; 24 cm |
Notes |
Includes bibliographical references (pages 149-150) and index. |
Contents Notes |
How libraries add value -- Evaluation -- Evaluation techniques and methods -- Input measures -- Process measures -- Output measures -- Approaches to identifying outcomes or impacts -- Outcomes in special libraries -- A balanced scorecard -- Building a library balanced scorecard -- Communicating the value of a special library. "Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a "value center" rather than a "cost center." A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library - an essential guide no special librarian should be without!"--Jacket. |
Place Published |
Westport, Conn. |
PUB Date Free Form |
2002 |
BIB Level |
m |
Medium |
unmediated |
Content |
text |
Carrier |
volume |
Cataloging Source |
OCLC/T |
LCCN |
2003268258 |
Merged OCLC records |
59293653; 818827087 |
OCLC Time Stamp |
20190927060154 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
04021cam 2200733 a 45010 |