Main Title |
ITIL V3 foundation complete certification kit : study guide and online course / |
Year Published |
2011 |
OCLC Number |
783127125 |
ISBN |
9781742442488; 174244248X |
Subjects |
Management information systems ;
Systemfèorvaltning
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD30.2.I85 2011 |
|
AWBERC Library/Cincinnati,OH |
04/06/2020 |
|
Edition |
3rd ed. |
Collation |
256 pages : illustrations |
Notes |
Brisbane : Art of Service, 2011. |
Contents Notes |
Introduction -- Common terminology -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement -- ITIL Foundation exam tips -- Answers for review questions. |
BIB Level |
m |
Medium |
unmediated |
Content |
text |
Carrier |
volume |
Cataloging Source |
OCLC/T |
Merged OCLC records |
649651202 |
OCLC Time Stamp |
20200404031419 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
01308cam 2200337Mi 45010 |