Main Title |
Valuating information intangibles : measuring the bottom line contribution of librarians and information professionals / |
Author |
Portugal, Franklin H.
|
Publisher |
Special Libraries Association, |
Year Published |
2000 |
OCLC Number |
44424087 |
ISBN |
0871115123 |
Subjects |
Information services--Evaluation ;
Special libraries--Evaluation
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJAM |
ZA3157.P67 2000 |
|
Region 3 Library/Philadelphia, PA |
01/16/2004 |
ELDM |
ZA3157.P67 2000 |
|
CCTE/GLTED Library/Duluth,MN |
09/20/2002 |
ESAM |
ZA3157.P67 2000 |
|
Region 10 Library/Seattle,WA |
06/13/2003 |
|
Collation |
xix, 149 p. ; 23 cm. |
Notes |
Includes bibliographical references (p. 81-84). |
Contents Notes |
Introduction -- Return on investment and cost benefit analysis -- Knowledge value-added -- Intranet team forums -- Intellectual capital valuations -- The magic number -- Conclusions -- References -- Glossary of terms -- Appn. A. Organizations interviewed -- Appn. B. Return-on-investment calculation -- Appn. C. Intellectual capital valuation metric set -- Appn. D. Employee satisfaction questionnaire -- Appn. E. Personal empowerment assessment. |
Place Published |
Washington, DC : |
PUB Date Free Form |
2000. |
BIB Level |
m |
Cataloging Source |
OCLC/T |
OCLC Time Stamp |
20040115095625 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
01290cam 2200241Ia 45020 |