What the language of success will do for you -- 1. Follow the leaders to the language of success : leave the sad stories behind -- The language of weakness -- Words that weaken your message -- Words that make you invisible -- Words that destroy confidence -- Reading as a power tool -- Put an end to predatory language -- Seeing yourself in a new light -- Acquiring the language of success : what you can learn from successful women -- The hero at the next desk -- The next step -- Quick tips -- 2. Throw off your shackles : break free of the grammar of weakness -- Embrace complexity : the Janus principles -- Eradicate the grammar of weakness -- The indecisive I -- Five ways I statements weaken language -- A quick fix for I statements -- Intimacies : great for the bedroom, poison for the boardroom -- Trim your hedges : add authority to your words -- What to say if there's real uncertainty -- Stop tripping on tags : keep the power in your expression -- The OTHER four-letter word that always fails -- How to like, stop looking, like, ditzy -- Puny passives : a world in which no one acts -- Hypercorrectness : a poor camouflage for weak language -- Modify, modify, modify -- The weak links : and, and, and, but, and, but, and, but -- Overkill : too many words, cluttering clauses, jibber-jabber -- Quick tips -- 3. Assert yourself : use the grammar of power -- Charlotte's grammar -- Quick review : powerful forms -- Verbs and the will to act -- Add vigor with action verbs -- Distance yourself for power and credibility -- The passive as the voice of power -- "Show who must be obeyed" : instructions that work -- Powerful ways to say no -- How to resist strongly...yet softly -- Gain unparalleled power : the parallel form -- Quick tips -- 4. Words that work : choose them wisely -- Word power : how to follow Charlotte's example -- Six steps to the vocabulary of power -- Step 1 : think before you speak -- Step 2 : energize with action verbs -- Step 3 : emulate Charlotte : be savvy about
business words -- Step 4 : milk metaphors : make work a tapestry, a garden, a birthplace -- Step 5 : follow the mentors -- Step 6 : keep your word store up-to-date and ready-to-use -- Quick tips -- An acclaimed expert on professional communications show women how to transform themselves by transforming their language; shed weak words, phrases, and gestures; empower themselves to win attention and respect; and get their ideas across with confidence and power.