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OLS Field Name OLS Field Data
Main Title Benchmarking staff performance : how staff departments can enhance their value to the customer.
Author Fitz-enz, Jac.
Publisher Jossey-Bass Publishers,
Year Published 1993
OCLC Number 28423352
ISBN 1555425739 (alk. paper)
Subjects Organizational effectiveness ; Benchmarking (Management) ; Line and staff organization
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJAM  HD58.9.F58 1993 Region 3 Library/Philadelphia, PA 11/24/1995
Edition 1st ed.
Collation xviii, 218 p. : ill. ; 24 cm.
Notes Includes bibliographical references (p. 211-212) and index.
Place Published San Francisco :
PUB Date Free Form c1993.
Series Title Traced Jossey-Bass management series
BIB Level m
Cataloging Source OCLC/T
LCCN 93027747
OCLC Time Stamp 19980223155024
Language eng
Origin OCLC
Type CAT
OCLC Rec Leader 00870cam 2200265 a 45020