| Main Title |
Best practices in customer service |
| Other Authors |
|
| Publisher |
HRD Press ; |
| Year Published |
1999 |
| OCLC Number |
40158872 |
| ISBN |
0814470289 |
| Subjects |
Customer services ;
Consumer Satisfaction ;
Public Relations ;
Service a la client ele
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELCM |
HF5415.5.B484 1999 |
|
NVFEL Library/Ann Arbor, MI |
12/21/2005 |
|
| Edition |
1st AMACOM ed. 1999 |
| Collation |
xvii, 414 p. : ill. ; 28 cm. |
| Notes |
Includes bibliographical references. |
| Place Published |
Amherst, Mass. : |
| PUB Date Free Form |
1999. |
| BIB Level |
m |
| Cataloging Source |
OCLC/T |
| LCCN |
98031888 |
| OCLC Time Stamp |
20051219130636 |
| Language |
eng |
| Origin |
OCLC |
| Type |
CAT |
| OCLC Rec Leader |
00913cam 2200301 a 45020 |
