Main Title |
Customer attitudes, behavior, and the impact of communications efforts |
Author |
Tatham, Elaine L.
|
Other Authors |
|
Publisher |
Awwa Research Foundation : American Water Works Association, |
Year Published |
2004 |
OCLC Number |
54065056 |
ISBN |
1583213090 |
Subjects |
Water utilities--Customer services--United States ;
Water utilities--United States--Public opinion ;
Water utilities--United States--Management ;
Customer relations ;
Business communication
|
Internet Access |
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4461.T38 2003 |
|
AWBERC Library/Cincinnati,OH |
03/19/2004 |
|
Collation |
xix, 97 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.) |
Notes |
"Sponsored by Awwa Research Foundation." Includes bibliographical references (p. 95-96). |
Place Published |
Denver, CO : |
Corporate Au Added Ent |
AWWA Research Foundation. ; American Water Works Association. |
PUB Date Free Form |
c2004. |
BIB Level |
m |
Cataloging Source |
OCLC/T |
LCCN |
2004041086 |
OCLC Time Stamp |
20040618102307 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
01300pam 22003614a 45020 |