| Main Title |
The coward's guide to conflict : empowering solutions for those who would rather run than fight / |
| Author |
Ursiny, Timothy E.
|
| Publisher |
Sourcebooks, |
| Year Published |
2003 |
| Stock Number |
1155998 |
| OCLC Number |
50982397 |
| ISBN |
1402200552 (pbk. : alk. paper); 9781402200557 (pbk. : alk. paper) |
| Subjects |
Interpersonal conflict ;
Conflict management ;
Conflict (Psychology) ;
Interpersonal Relations
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
BF637.I48U76 2003 |
|
AWBERC Library/Cincinnati,OH |
11/06/2013 |
|
| Collation |
xx, 282 p. : ill. ; 23 cm. |
| Notes |
Includes bibliographical references (p. [275]-276) and index. |
| Contents Notes |
You're not the only one out there who hates conflict -- Take the coward test -- Seven choices you can make in conflict -- The top 10 reasons people avoid conflict -- Why change? -- How to motivate yourself to deal with conflict -- The secret for motivating yourself to face conflict -- Confronting your fear one step at a time -- How to make conflict less frightening quickly -- How your integrity can help you face conflict -- Understanding when conflict is actually a good thing -- Building your knowledge, skills, and confidence -- Common causes of conflict -- We'd be fine if they weren't so different! -- Why people only think that they are angry (often they're not!) -- Five ways to listen and why people don't use them -- Four communication patterns to use if you want to keep fighting -- Don't assume the position. -- The role of selfishness -- If common sense is so common, then why don't they have it? -- You've got the tools, you've got the talent: techniques to handle any conflict -- The truth and nothing but the truth -- Discussing wants, fairness, and integrity -- Assertiveness, coward style -- Avoiding the top 10 mistakes made when dealing with upset people -- Talking about how you are talking -- The lesson of the swaying trees: embracing conflict -- Putting it all together: a step-by-step approach for dealing with conflict. Annotation |
| Place Published |
Naperville, Ill. |
| PUB Date Free Form |
c2003 |
| BIB Level |
m |
| Cataloging Source |
OCLC/T |
| LCCN |
2002153631 |
| OCLC Time Stamp |
20110418133718 |
| Language |
eng |
| Origin |
OCLC |
| Type |
CAT |
| OCLC Rec Leader |
03073cam 22004454a 45020 |
