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RECORD NUMBER: 37 OF 51

OLS Field Name OLS Field Data
Main Title Measuring customer satisfaction
Author Gerson, Richard F.
Publisher Crisp Publications,
Year Published 1993
OCLC Number 27859528
ISBN 1560521783
Subjects Consumer satisfaction ; Customer services--Evaluation
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDM  HRD HF5415.5.G46 1993 Env Science Center Library/Ft Meade,MD 05/10/1996
Collation ix, 112 p. : ill. ; 26 cm.
Place Published Menlo Park, Calif. :
PUB Date Free Form c1993.
Series Title Traced Fifty-Minute series
BIB Level m
Cataloging Source OCLC/T
LCCN 92054368 //r95
OCLC Time Stamp 19960507085151
Language ENG
Origin OCLC
Type CAT
OCLC Rec Leader 00740cam 2200253 a 45020