Main Title |
Quality customer service / |
Author |
Martin, William B.
|
Publisher |
Crisp Publications, |
Year Published |
1993 |
OCLC Number |
28110253 |
ISBN |
1560522038 (pbk.); 9781560522034 (pbk.) |
Subjects |
Customer services--Programmed instruction ;
Customer relations--Programmed instruction ;
Customer service--Programmed instruction
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJDM |
HRD HF5415.5.M17 1993 |
|
Env Science Center Library/Ft Meade,MD |
09/02/1994 |
|
Edition |
3rd ed. |
Collation |
vi, 89 p. : ill. ; 26 cm. |
Notes |
"A Positive Guide to Superior Service"--Cover. |
Place Published |
Menlo Park, Calif. |
Title Ser Add Ent |
Fifty-Minute series. |
PUB Date Free Form |
c1993 |
Series Title Untraced |
A Fifty minute series book |
BIB Level |
m |
Cataloging Source |
OCLC/T |
LCCN |
92082933 |
Merged OCLC records |
44564052 |
OCLC Time Stamp |
20091026153905 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
00938cam 2200313 a 45020 |