Full Record Display for the EPA National Library Catalog
RECORD NUMBER: 36 OF 48Main Title | Measuring customer satisfaction | |||||||||||
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Author | Gerson, Richard F. | |||||||||||
Publisher | Crisp Publications, | |||||||||||
Year Published | 1993 | |||||||||||
OCLC Number | 27859528 | |||||||||||
ISBN | 1560521783 | |||||||||||
Subjects | Consumer satisfaction ; Customer services--Evaluation | |||||||||||
Holdings |
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Collation | ix, 112 p. : ill. ; 26 cm. | |||||||||||
Place Published | Menlo Park, Calif. : | |||||||||||
PUB Date Free Form | c1993. | |||||||||||
Series Title Traced | Fifty-Minute series | |||||||||||
BIB Level | m | |||||||||||
Cataloging Source | OCLC/T | |||||||||||
LCCN | 92054368 //r95 | |||||||||||
OCLC Time Stamp | 19960507085151 | |||||||||||
Language | ENG | |||||||||||
Origin | OCLC | |||||||||||
Type | CAT | |||||||||||
OCLC Rec Leader | 00740cam 2200253 a 45020 |