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RECORD NUMBER: 2 OF 23

OLS Field Name OLS Field Data
Main Title Beyond customer service : keeping customers for life /
Author Gerson, Richard F.
Publisher Crisp Publications,
Year Published 1992
OCLC Number 25899047
ISBN 1560521155; 9781560521150
Subjects Customer relations. ; Customer services. ; Consumer Satisfaction.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDM  HRD HF5415.5.G458 1992 Env Science Center Library/Ft Meade,MD 09/02/1994
EKAM  HF5415.5.G458 1992 Region 4 Library/Atlanta,GA 10/31/2011
Collation 88 p. : ill. ; 26 cm.
Notes "Effective programs for retaining your customers"--Cover.
Place Published Los Altos, Calif.
Title Ser Add Ent Fifty-Minute series.
PUB Date Free Form c1992
Series Title Traced Fifty-Minute series book
Series Title Untraced The Fifty-Minute series
BIB Level m
Cataloging Source OCLC/T
LCCN 93219585
OCLC Time Stamp 20111026162516
Language eng
Origin OCLC
Type CAT
OCLC Rec Leader 01204cam 2200385 a 45020