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RECORD NUMBER: 15 OF 23

OLS Field Name OLS Field Data
Main Title Optimizing the water utility customer contact center /
Author Olstein, Myron.
Other Authors
Author Title of a Work
Markus, Edward
Lin, Shan
Day, Charles
Schlenger, Donald
Lloyd, William
Publisher Water Research Foundation,
Year Published 2010
OCLC Number 694412665
ISBN 9781605731094; 1605731099
Subjects Water utilities--United States. ; Consumer satisfaction--United States.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  HD4461.O47 2010 AWBERC Library/Cincinnati,OH 01/03/2011
Collation xx, 167 p. : ill. ; 28 cm.
Notes "Subject area: management and customer relations"--Cover. Includes bibliographical references (p. 163-164).
Place Published Denver, CO
Corporate Au Added Ent Amawalk Consulting Group LLC.; Charles E. Day & Associates.; R. W. Beck, Inc.; Westin Engineering, Inc.; Water Research Foundation.; United States. Environmental Protection Agency.
PUB Date Free Form c2010
BIB Level m
Cataloging Source OCLC/T
OCLC Time Stamp 20101228125447
Language eng
Origin OCLC
Type CAT
OCLC Rec Leader 01265nam 2200385Ka 45020