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RECORD NUMBER: 14 OF 21

OLS Field Name OLS Field Data
Main Title Measuring customer satisfaction : survey design, use, and statistical analysis methods /
Author Hayes, Bob E.,
Publisher ASQC Quality Press,
Year Published 1998
OCLC Number 36647782
ISBN 087389362X; 9780873893626
Subjects Consumer satisfaction--Statistical methods. ; Questionnaires. ; Messung.--(DE-588)4038852-9 ; Umfrage.--(DE-588)4005227-8 ; Verbraucherzufriedenheit.--(DE-588)4129147-5 ; Consommateurs--Satisfaction--Méthodes statistiques.
Internet Access
Description Access URL
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=2000TYR9.PDF
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008315957&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008315957&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDM HRD HF5415.335.H39 1998 Env Science Center Library/Ft Meade,MD 01/28/2000
Edition 2nd ed.
Collation xviii, 278 pages : illustrations ; 24 cm
Notes Includes bibliographical references (pages 261-266) and index.
Place Published Milwaukee, Wis. :
PUB Date Free Form c1998.
BIB Level m
Cataloging Source OCLC/T
LCCN 97003240
Merged OCLC records 39219125; 775980612
OCLC Time Stamp 20000118085820
Language eng
Origin OCLC
Type CAT
OCLC Rec Leader 00888cam 2200277 a 45020