Main Title |
Tools and methods to effectively measure customer perceptions |
Other Authors |
|
Publisher |
Awwa Research Foundation and American Water Works Association, |
Year Published |
2001 |
OCLC Number |
47255360 |
ISBN |
1583211322 1583211306 |
Subjects |
Water utilities--Management--Data processing ;
Water utilities--Public relations--Data processing ;
Consumer satisfaction--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4456.T664 2001 |
|
AWBERC Library/Cincinnati,OH |
12/28/2001 |
|
Collation |
xxii, 134 p. : ill. ; 28 cm. |
Notes |
"Sponsored by Awwa Research Foundation." Includes bibliographical references (p. 123-132). |
Place Published |
Denver, CO : |
Corporate Au Added Ent |
AWWA Research Foundation. ; American Water Works Association. |
PUB Date Free Form |
c2001. |
BIB Level |
m |
Cataloging Source |
OCLC/T |
LCCN |
2001045187 |
OCLC Time Stamp |
20020411151537 |
Language |
eng |
Origin |
OCLC |
Type |
CAT |
OCLC Rec Leader |
01194cam 22003254a 45020 |