| Main Title |
Beyond customer service : keeping customers for life / |
| Author |
Gerson, Richard F.
|
| Publisher |
Crisp Publications, |
| Year Published |
1992 |
| OCLC Number |
25899047 |
| ISBN |
1560521155; 9781560521150 |
| Subjects |
Customer relations ;
Customer services ;
Consumer Satisfaction
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJDM |
HRD HF5415.5.G458 1992 |
|
Env Science Center Library/Ft Meade,MD |
09/02/1994 |
|
| Collation |
88 p. : ill. ; 26 cm. |
| Notes |
"Effective programs for retaining your customers"--Cover. |
| Place Published |
Los Altos, Calif. |
| Title Ser Add Ent |
Fifty-Minute series. |
| PUB Date Free Form |
c1992 |
| Series Title Traced |
Fifty-Minute series book |
| Series Title Untraced |
The Fifty-Minute series |
| BIB Level |
m |
| Cataloging Source |
OCLC/T |
| LCCN |
93219585 |
| OCLC Time Stamp |
20111026162516 |
| Language |
eng |
| Origin |
OCLC |
| Type |
CAT |
| OCLC Rec Leader |
01204cam 2200385 a 45020 |
