Full Record Display for the EPA National Library Catalog


Main Title Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore].
Other Authors
Author Title of a Work
Gore, Albert,
CORP Author National Performance Review (U.S.),
Publisher The Review,
Year Published 1994
Stock Number 040-000-00618-4
OCLC Number 29933144
ISBN 0160420032; 9780160420030
Subjects Bureaucracy--United States ; Administrative agencies--United States--Management ; Customer services ; Customer relations ; Administrative agencies--Management ; Customer service--United States ; Government productivity--United States
Internet Access
Description Access URL
Library Call Number Additional Info Location Last
EHAD  01A0006607A Region 1 Library/Boston,MA 08/06/1994
EMBM  JK849.A3N37 1993 NRMRL/GWERD Library/Ada,OK 07/23/1994
ERAM  JK421.N374 1993 Region 9 Library/San Francisco,CA 01/01/1988
Collation 27 pages ; 28 cm
Notes Cover title. Shipping list no: 94-0065-P. No longer available for sale by the Supt. of Docs. "September 1993." -- title page. Also available via Internet from the NPR web site. Includes bibliographical references.
Place Published Washington, DC
Corporate Au Added Ent United States. Office of the Vice President.
Alternate Title From red tape to results : creating a government that works better & costs less : improving customer service
PUB Date Free Form 1994
Ti Tra Differently Accompanying report of the National Performance Review. From red tape to results. Creating a government that works better & costs less.
BIB Level m
Cataloging Source OCLC/T
LCCN 94137899
Merged OCLC records 987041034; 1201631630; 1201889169
OCLC Time Stamp 20100311144450
Language eng
SUDOCS Number PRVP 42.2:G 74/CUSTOM.
Origin OCLC
Type CAT
OCLC Rec Leader 01792cam 2200505Ia 45020