Main Title |
Call center management on fast forward : succeeding in today's dynamic inbound environment / |
Author |
Cleveland, Brad.
|
Other Authors |
|
Publisher |
Call Center Press, |
Year Published |
1997 |
OCLC Number |
38258388 |
ISBN |
0965909301 9780965909303 |
Subjects |
Call centers--Management
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EOAM |
HE8788.C55 2006 |
|
Region 8 Technical Library/Denver,CO |
08/03/2007 |
|
Edition |
1st ed. |
Collation |
xv, 281 p. : ill. ; 23 cm. |
Notes |
Includes bibliographical references (p. 253-258) and index. |