Record Display for the EPA National Library Catalog
RECORD NUMBER: 1 OF 153Main Title | 21 ways to defuse anger and calm people down / | ||||||||||||
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Publisher | CareerTrack, | ||||||||||||
Year Published | 2005 | ||||||||||||
OCLC Number | 86107788 | ||||||||||||
ISBN | 9781933328188; 1933328185 | ||||||||||||
Subjects | Anger in the workplace ; Reconciliation ; Conflict management | ||||||||||||
Holdings |
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Collation | 4 audio discs (240 min.) : digital ; 4 3/4 in. + 1 workbook (38 pages) | ||||||||||||
Notes | Title from container. Compact discs. "Learn peacekeeping skills you'll use to prevent blowups, mediate disputes, foster teamwork."--Container. |
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Contents Notes | With this program, you'll discover 21 specific anger-reducing techniques you can use with your co-workers, customers, employees, bosses--or anyone else who needs a cool head to clam them down. |