Main Title |
Tools and methods to effectively measure customer perceptions |
Other Authors |
|
Publisher |
Awwa Research Foundation and American Water Works Association, |
Year Published |
2001 |
OCLC Number |
47255360 |
ISBN |
1583211322 1583211306 |
Subjects |
Water utilities--Management--Data processing ;
Water utilities--Public relations--Data processing ;
Consumer satisfaction--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4456.T664 2001 |
|
AWBERC Library/Cincinnati,OH |
12/28/2001 |
|
Collation |
xxii, 134 p. : ill. ; 28 cm. |
Notes |
"Sponsored by Awwa Research Foundation." Includes bibliographical references (p. 123-132). |