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RECORD NUMBER: 71 OF 116

OLS Field Name OLS Field Data
Main Title Quality inspired management : the key to sustainability /
Author Aikens, C. Harold.
Publisher Prentice Hall,
Year Published 2011
OCLC Number 457156136
ISBN 9780131197565 (alk. paper); 0131197568 (alk. paper)
Subjects Total quality management. ; Sustainable development.
Holdings
Library Call Number Additional Info Location Last
Modified
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Status
ELBM  HD62.15.A395 2011 AWBERC Library/Cincinnati,OH 11/05/2012
Collation xxiii, 623 p. : ill. ; 29 cm.
Notes
Includes bibliographical references and index.
Contents Notes
1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.