Record Display for the EPA National Library Catalog

RECORD NUMBER: 74 OF 113

OLS Field Name OLS Field Data
Main Title Stakeholder perceptions of utility role in environmental leadership
Author Tatham, Chris.
Other Authors
Author Title of a Work
Cicerone, Robert.
Tatham, Elaine L.
Publisher Awwa Research Foundation,
Year Published 2006
OCLC Number 64571486
Subjects Water-supply--Management--Environmental aspects ; Water utilities--Public opinion ; Environmental protection--Public opinion
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  TD195.W3T38 2006 AWBERC Library/Cincinnati,OH 05/12/2006
Collation xix, 147 p. : ill. ; 28 cm.
Notes
Includes bibliographical references (p. 145-146).
Contents Notes
Executive summary -- 1. What is environmental leadership? -- 2. How environmental stakeholders and water utility managers view the role of a water utility in environmental leadership -- 3. How customers perceive environmental leadership -- 4. Engaging employees to promote environmental -- 5. Building partnerships to promote environmental leadership -- 6. Using communication to change customer perceptions about a water utility's role in environmental leadership -- 7. Building support for environmental leadership initiatives -- Appendix A. Organizing an environmental leadership advisory board -- Appendix B. Environmental leadership forum summaries -- Appendix C. How to plan an environmental leadership forum in your community -- Appendix D. Survey results -- References -- Abbreviations.