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RECORD NUMBER: 30 OF 63

OLS Field Name OLS Field Data
Main Title Managing assertively : how to improve your people skills /
Author Burley-Allen, Madelyn,
Publisher Wiley,
Year Published 1995
OCLC Number 31132685
ISBN 0471039713 (alk. paper); 9780471039716 (alk. paper)
Subjects Supervision of employees. ; Assertiveness (Psychology) ; Management development.
Internet Access
Description Access URL
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley044/94032607.html
Publisher description http://catdir.loc.gov/catdir/description/wiley037/94032607.html
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  HF5549.B89 1995 AWBERC Library/Cincinnati,OH 04/25/2011
Edition 2nd ed.
Collation xi, 224 p. : ill. ; 24 cm.
Notes
Includes bibliographical references (p. 219-220) and index.
Contents Notes
The Gateway to Effectiveness -- Building Blocks to Managing Assertively -- Supervisory Styles: Assertive--Aggressive--Passive -- Unblocking Your Assertiveness to Build Your Self-Esteem -- Listening -- Taking Risks -- Constructive Feedback: Criticism -- Saying No -- Handling Criticism -- Giving and Receiving -- Positive Feedback -- Payoffs for Success.