Record Display for the EPA National Library Catalog
RECORD NUMBER: 18 OF 74Main Title | Give'em the pickle! / | |||||||||||
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Other Authors |
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Publisher | Media Partners Corp., | |||||||||||
Year Published | 1995 | |||||||||||
OCLC Number | 51845309 | |||||||||||
Subjects | Success in business | |||||||||||
Additional Subjects | Farrell's Ice Cream Parlours | |||||||||||
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Collation | 1 videocassette (41 min.) : sound, color ; 1/2 in. | |||||||||||
Notes | "Robert E. Farrell with Bill Perkins"--Container. Based on the book: Give'em the pickle ... and they'll be back! : an absolutely certain way to build your business and live a happier life / Robert E. Farrell with Bill Perkins. 1995. |
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Contents Notes | Discusses the secret to a successful business, which is doing those special or extra things ("pickles") to make customers happy. Outlines the four principles that will help ensure your customers keep coming back: service, attitude, consistency, and teamwork. Presented by Robert Farrell, the originator of Farrell's Ice Cream Parlors. |