Main Title |
Manager's desk reference |
Author |
Berryman-Fink, Cynthia
|
Other Authors |
|
Publisher |
AMACOM, American Management Association, |
Year Published |
1996 |
OCLC Number |
34513484 |
ISBN |
0814403425 |
Subjects |
Management--Handbooks, manuals, etc ;
Personnel management--Handbooks, manuals, etc
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ESAM |
HD38.15.B47 1996 |
|
Region 10 Library/Seattle,WA |
08/30/2002 |
|
Edition |
2nd ed. |
Collation |
ix, 370 p. ; 24 cm. |
Notes |
Includes bibliographical references and index. |
Contents Notes |
AIDS in the workplace -- Assertiveness -- Business writing -- Career development -- Change management -- Coaching employees -- Conflict management -- Consultants -- Customer service -- Delegation and empowerment -- Disabled employees -- Disciplining employees -- Diversity in organizations -- Employee assistance programs -- Ethics in the workplace -- Family-friendly management -- Feedback -- Innovation and creativity -- Intercultural communication -- Interviewing -- Listening -- Meetings -- Mentoring -- Motivation -- Negotiation -- Networking -- Organizational culture -- Orienting new employees -- Part-time, temporary, and contingent workers -- Performance appraisal -- Politics in organizations -- Presentations -- Project management -- Public relations -- Quality -- Recruiting and selecting new employees -- Sexual harassment -- Stress management -- Substance abuse -- Team building -- Terminating employees and downsizing -- Time management -- Training -- Turnover -- Violence in the workplace. |