||Using Financial, Technical and Managerial Capacity Measures in an Assistance-Oriented Approach to Comparative Performance Assessment of Small Drinking Water Utilities in the Midwest Technology Assistance Center (MTAC) Region.
A. Desai ;
M. Stanford ;
||Midwest Technology Assistance Center (MTAC), Champaign, Illinois.; Ohio State Univ. Cancer Center, Columbus.; National Regulatory Research Inst., Columbus, OH.; Environmental Protection Agency, Chicago, IL. Region V.
Electric utilities ;
Public utilities ;
Performance evaluation ;
Drinking water ;
||Most EPA libraries have a fiche copy filed under the call number shown. Check with individual libraries about paper copy.
Performance measurement has a long history in the evaluation of the quality and level of services provided by public and private utilities. The goal of this project is to provide a practical framework within which to develop and provide comparative performance measures that improve the financial, managerial, and technical capacity of small public and private drinking water utilities within the Midwest Technology Assistance Center Region. Our analysis includes data from small public and private drinking water utilities regulated by state commissions in Indiana, Illinois, Missouri, Ohio, and Wisconsin.