Record Display for the EPA National Library Catalog

RECORD NUMBER: 23 OF 23

OLS Field Name OLS Field Data
Main Title We don't make widgets : overcoming the myths that keep government from radically improving /
Author Miller, Ken,
Publisher Governing Books,
Year Published 2013
OCLC Number 884963215
ISBN 9780872894808; 0872894800
Subjects Government productivity--United States. ; Administrative agencies--United States--Management. ; Organizational change--United States. ; Administrative agencies--Management. ; HQLEAN.
Local Library Info
Library Local Subject Local Note
EIA NEW BOOKS
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EIAM  JK468.P75M55 2013 c.1 Region 2 Library/New York,NY 12/12/2018
EIAM  JK468.P75M55 2013 c.2 Region 2 Library/New York,NY 12/12/2018 STATUS
EIAM  JK468.P75M55 2013 c.3 Region 2 Library/New York,NY 12/12/2018
EJAM  JK468.P75M55 2013 4 copies Region 3 Library/Philadelphia, PA 04/03/2018 STATUS
EJBM  JK468.P75M55 2013 Headquarters Library/Washington,DC 06/25/2019
EKBM  JK468.P75M55 2013 Research Triangle Park Library/RTP, NC 12/26/2018 STATUS
EOAM  JK468.P75M55 2013 Region 8 Technical Library/Denver,CO 10/28/2019
ERAM  JK468.P75M55 2013 c.1 Region 9 Library/San Francisco,CA 05/08/2018 STATUS
ERAM  JK468.P75M55 2013 c.2 Region 9 Library/San Francisco,CA 05/08/2018
Collation xii, 124 pages : illustrations ; 22 cm.
Notes
Includes bibliographical references and index.
Contents Notes
Preface -- Acknowledgments -- Chapter 1. The three myths -- Chapter 2. The amazingly ineffective (crazy, actually) ways government tries to improve -- Chapter 3. We don't make widgets -- Chapter 4. We don't have customers -- Chapter 5. We're not here to make a profit -- Chapter 6. Making it happen: leading a large-scale change initiative -- Appendix: Critical Components for a Customer-Centered Culture -- Index -- About the Author.