Record Display for the EPA National Library Catalog

RECORD NUMBER: 9 OF 21

OLS Field Name OLS Field Data
Main Title Effect of Fees on Water Service Cutoffs and Payment Delinquencies.
Author Brimelow, F. A. ; Veena, S. B. ;
CORP Author Voorhees Coll., Denmark, SC.;Environmental Protection Agency, Cincinnati, OH. Water Engineering Research Lab.
Year Published 1986
Report Number EPA/600/2-86/054;
Stock Number PB86-201357
Additional Subjects Water services ; Surveys ; Fees ; Billing ; Policies ; Low Income groups ; Utilities ; User charges ; Delinquency ; Service cutoffs
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
NTIS  PB86-201357 Most EPA libraries have a fiche copy filed under the call number shown. Check with individual libraries about paper copy. NTIS 06/21/1988
Collation 116p
Abstract
A study was conducted to determine whether increased water and sewer user fees have generated increases in payment delinquencies and service cutoff rates and whether they have created other problems such as increased health hazards. Another objective was to examine the varied user-charge structures, billing procedures, and methods of debt collection in small utilities to identify procedures and policies that might minimize any negative impact of sudden fee increases on low-income customers. These data will be used to assess the impact of any rate increases that may occur as a result of small utilities raising rates to pay for new technology mandated under the Safe Drinking Water Act. Three separate studies were undertaken. The first was a survey of management procedures and policies in 30 utilities. The second study consisted of a survey of selected low-income customers in these utility service areas to evaluate customer awareness and attitudes toward billing and debt collection techniques, to assess any possible health hazards connected with service cutoffs, and to prepare a socioeconomic profile of families likely to be adversely affected by sudden fee increases. Finally, monthly aggregate data from three utilities that had experienced fee increases were used to test the hypothesis that fee increases generate increased delinquency and cutoff rates. Water supply was concluded to be very price inelastic and no relationship was demonstrated between rate increases and customer cutoffs.