Record Display for the EPA National Library Catalog

RECORD NUMBER: 22 OF 102

OLS Field Name OLS Field Data
Main Title Crucial conversations : participant toolkit.
Publisher VitalSmarts,
Year Published 2006
OCLC Number 175251395
Subjects Interpersonal relations. ; Interpersonal communication.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EOAM  BF637.C45C784 2006 Region 8 Technical Library/Denver,CO 10/28/2019
Collation 245 pages : illustrations ; 23 cm + 10 style under stress cards.
Notes
Includes bibliographical references. Cover title.
Contents Notes
Crucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions, creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas. When taught, these skills inevitably result in rapid, sustainable, and wide reaching positive changes in the results that you care about the most. 1. Get unstuck -- 2. Start with heart -- 3. Learn to look -- 4. Make it safe I -- 5. Make it safe II -- 6. Master my stories I -- 7. Master my stories II -- 8. State my path -- 9. Explore others' path -- 10. Move to action.