Record Display for the EPA National Library Catalog

RECORD NUMBER: 21 OF 102

OLS Field Name OLS Field Data
Main Title Crucial conversations : audio companion /
Other Authors
Author Title of a Work
Patterson, Kerry,
Publisher VitalSmarts,
Year Published 2006
OCLC Number 77686925
Subjects Interpersonal communication. ; Interpersonal relations.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EOAM  BF637.C45C78 2012 Region 8 Technical Library/Denver,CO 08/19/2015
ERAM  BF637.C45C783 2006 CD Region 9 Library/San Francisco,CA 12/16/2019
Collation 6 audio discs : digital ; 4 3/4 in.
Notes
Compact discs.
Contents Notes
Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips. Learn the philosophy, theory, and skills of mastering crucial conversations. Listen in as the authors discuss everything from how to see what's actually going on in a conversation to how to state controversial opinions in a way that is persuasive but not abrasive.