Record Display for the EPA National Library Catalog
RECORD NUMBER: 43 OF 50
|OLS Field Name||OLS Field Data|
|Main Title||Valuing diversity at the interpersonal level /|
|Publisher||Bureau of Business Practice ; Distributed by Kantola Productions,|
|Subjects||Organizational effectiveness. ; Intercultural communication. ; Interpersonal communication. ; Customer relations.|
|Collation||1 videodisc (17 min.) : sound, color ; 4 3/4 in.|
Originally released as a videocassette in 1997.
In a fictional work setting--the Pompano Grill--employees face the issues of diversity in their relationships with one another and with their customers. Viewers are shown that culture and social history affect our perceptions and prejudices, causing communication gaps. Respecting and valuing all differences creates effectiveness in the workplace.