Part one : understanding people -- Part two : style flex : the key to productive relationships. Why is it so hard to work well with some people? More important, what can you do about it? How can you significantly improve difficult work relationships? People Styles at Work presents a practical, proven behavioral science method that you can use, day in and day out, to understand how your preferred style of working comes across to other people, "read" other people's behavior so you'll know the best way to work with them, find common ground with people while maintaining your individuality and integrity, adjust your behavior in small ways that dramatically improve results with different working styles, and relate effectively - no matter how others react to you.