Record Display for the EPA National Library Catalog

RECORD NUMBER: 11 OF 50

OLS Field Name OLS Field Data
Main Title Crucial conversations : audio CD companion /
Other Authors
Author Title of a Work
Patterson, Kerry,
Publisher VitalSmarts,
Year Published 2005
OCLC Number 757943084
Subjects Interpersonal communication. ; Interpersonal relations.
Internet Access
Description Access URL
http://www.vitalsmarts.com/audiocompanion.aspx
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EOAM  BF637.C45C782 2005 HR collection Region 8 Technical Library/Denver,CO 12/03/2013
Collation 6 audio discs : digital ; 4 3/4 in.
Notes
Compact discs.
Contents Notes
CD 1. What dialogue is and why it's important -- How to stay focused on what you really want -- CD 2. How to notice when safety is at risk -- CD 3. How to make it safe to talk about almost anything -- CD 4. How to stay in dialogue when you're angry, scared, or hurt -- CD 5. How to speak persuasively, not abrasively -- How to listen when others blow up or clam up -- CD 6. How to turn crucial conversations into actions and results -- Peers, at home, and bosses. Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips.