Record Display for the EPA National Library Catalog

RECORD NUMBER: 12 OF 33

OLS Field Name OLS Field Data
Main Title Out of the crisis
Author Deming, W. Edwards
Publisher Massachusetts Institute of Technology, Center for Advanced Engineering Study,
Year Published 1986
OCLC Number 13126265
ISBN 0911379010 :
Subjects Industrial management--United States ; Industrial productivity--United States ; Quality of products--United States
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EHAM  HD70.U5D45 1986 Region 1 Library/Boston,MA 12/03/1988
EKAM  HD70.U5D45 1986 Region 4 Library/Atlanta,GA 06/15/1990
Collation xiii, 507 p. : ill. ; 22 cm.
Notes
Includes bibliographies and index.
Contents Notes
Chain reaction: quality, productivity, lower costs, capture the market -- Principles for transformation of western management -- Diseases and obstacles -- When? how long -- Questions to help managers -- Quality and the consumer -- Quality and productivity in service organizations -- Some new principles of training and leadership -- Operational definitions, conformance, performance -- Standards and regulations -- Common causes and special causes of improvement, stable system -- More examples of improvement downstream -- Some disappointments in great ideas -- Two reports to management -- Plan for minimum average total cost for test of incoming materials and final product -- Organization for improvement of quality and productivity -- Some illustrations for improvement of living.