Record Display for the EPA National Library Catalog

RECORD NUMBER: 8 OF 9

OLS Field Name OLS Field Data
Main Title Tools and methods to effectively measure customer perceptions
Other Authors
Author Title of a Work
Colbourne, J. S.
Publisher Awwa Research Foundation and American Water Works Association,
Year Published 2001
OCLC Number 47255360
ISBN 1583211322 1583211306
Subjects Water utilities--Management--Data processing ; Water utilities--Public relations--Data processing ; Consumer satisfaction--Data processing ; Information storage and retrieval systems--Water-supply ; Management information systems
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  HD4456.T664 2001 AWBERC Library/Cincinnati,OH 12/28/2001
ENAM  HD4456.T664 2001 Region 7 IRC Library/Kansas City,KS 04/12/2002
Collation xxii, 134 p. : ill. ; 28 cm.
Notes
"Sponsored by Awwa Research Foundation." Includes bibliographical references (p. 123-132).