Record Display for the EPA National Library Catalog
RECORD NUMBER: 7 OF 271
|OLS Field Name||OLS Field Data|
|Main Title||Active listening : improve your ability to listen and lead /|
|Author||Hoppe, Michael H.|
|Publisher||Center for Creative Leadership,|
|Subjects||Listening. ; Communication in management. ; Relations humaines. ; Gestion du personnel. ; Aspects psychologiques.|
|Collation||32 p. ; 23 cm.|
At head of title on cover: For the practicing manager. "CCL no. 430"--T.p. verso. Includes bibliographical references.
Listening and Leadership -- The Active Listening Skill Set -- Barriers to Active Listening -- How to Improve Your Listening Skills -- Leading with Active Listening -- Suggested Readings -- Background -- Key Point Summary. "Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders."--BOOK JACKET.