Record Display for the EPA National Library Catalog
RECORD NUMBER: 2 OF 2Main Title | Measuring customer satisfaction | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Author | Gerson, Richard F. | |||||||||||
Publisher | Crisp Publications, | |||||||||||
Year Published | 1993 | |||||||||||
OCLC Number | 27859528 | |||||||||||
ISBN | 1560521783 | |||||||||||
Subjects | Consumer satisfaction ; Customer services--Evaluation | |||||||||||
Holdings |
|
|||||||||||
Collation | ix, 112 p. : ill. ; 26 cm. |