Main Title |
Building a customer driven organization the manager's role / {videorecording} : |
Other Authors |
|
Publisher |
CareerTrack Publications, |
Year Published |
1990 |
OCLC Number |
23012511 |
Subjects |
Customer service
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJDV AV |
HF5415.5.B85 1990 |
v.1-3 |
Env Science Center Library/Ft Meade,MD |
09/27/2002 |
|
Collation |
3 videocassettes : sd., col. ; 1/2 in. + 1 workbook (22 p. ; 28 cm.) |
Notes |
Title on cassette label: Building a customer-driven organization. |
Contents Notes |
v. 1. Looking through your customers' eyes -- v. 2. Today's service strategies -- v. 3. Leading your service team. |