Record Display for the EPA National Library Catalog

RECORD NUMBER: 6 OF 51

OLS Field Name OLS Field Data
Main Title Beyond customer service : keeping customers for life /
Author Gerson, Richard F.
Publisher Crisp Publications,
Year Published 1992
OCLC Number 25899047
ISBN 1560521155; 9781560521150
Subjects Customer relations. ; Customer services. ; Consumer Satisfaction.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDM  HRD HF5415.5.G458 1992 Env Science Center Library/Ft Meade,MD 09/02/1994
EKAM  HF5415.5.G458 1992 Region 4 Library/Atlanta,GA 10/31/2011
Collation 88 p. : ill. ; 26 cm.
Notes
"Effective programs for retaining your customers"--Cover.