Main Title |
Beyond customer service : keeping customers for life / |
Author |
Gerson, Richard F.
|
Publisher |
Crisp Publications, |
Year Published |
1992 |
OCLC Number |
25899047 |
ISBN |
1560521155; 9781560521150 |
Subjects |
Customer relations. ;
Customer services. ;
Consumer Satisfaction.
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EJDM |
HRD HF5415.5.G458 1992 |
|
Env Science Center Library/Ft Meade,MD |
09/02/1994 |
EKAM |
HF5415.5.G458 1992 |
|
Region 4 Library/Atlanta,GA |
10/31/2011 |
|
Collation |
88 p. : ill. ; 26 cm. |
Notes |
"Effective programs for retaining your customers"--Cover. |