Record Display for the EPA National Library Catalog

RECORD NUMBER: 5 OF 51

OLS Field Name OLS Field Data
Main Title Best practices in customer service
Other Authors
Author Title of a Work
Zemke, Ron.
Woods, John A.
Publisher HRD Press ;
Year Published 1999
OCLC Number 40158872
ISBN 0814470289
Subjects Customer services ; Consumer Satisfaction ; Public Relations ; Service a la client ele
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELCM  HF5415.5.B484 1999 NVFEL Library/Ann Arbor, MI 12/21/2005
Edition 1st AMACOM ed. 1999
Collation xvii, 414 p. : ill. ; 28 cm.
Notes
Includes bibliographical references.